Everyone is going digital and by 2021, it’s expected that 2.14 billion people all over the world will be buying services and goods online.
Make sure that your salon is capturing people’s attention by also dominating this space!
If you have recently opened a salon then there are 5 ways in which creating a salon booking app will make things easier for you.
Let’s take a look at them.
1. Possible to Book 24/7/365
Just think, your client is watching TV and filing away at their nails, or cooking dinner and chips a nail or realizes how tangled their hair is…
What is the likelihood that in these moments, your salon is open?
Having a salon booking app will ensure your customer can book an appointment at any time of the day or night.
We already know that people are susceptible to impulse buys, so what’s to say this isn’t the same for impulse booking?
Make the most of your customer’s impulsive behavior without having to be available via phone 24/7/365.
2. Simple Cancellation Keeps Your Appointment Slots Free
When a couple of your customers who impulsively scheduled decide to cancel, they can do so easily.
Rather than having to sit around waiting for someone to turn up, your salon appointment app will have canceled and rescheduled appointments.
This will increase the productivity of everyone in your salon.
You can focus on your actual job while your app takes care of the work that’s less enjoyable–squeezing in or canceling appointments.
3. Spend Money on Marketing and Bring Customers in from Facebook
Are you spending a lot of time on your social media without gaining any client bookings from it? Then something has to change.
So after viewing your Facebook, they make a mental note which isn’t remembered later on.
Make it easy for interested clients to move from social media to your booking app.
This also works the other way around. Have clients who use your booking app also like and leave reviews on your social media pages in return for discounts.
The more likes and reviews you receive, the more client interest you’ll have!
4. Build Customer Loyalty Much More Easily
Rather than relying on your front desk to remember to give your client all the discount information, you can use your app to do this.
Reward members by developing membership discounts, all explained on your website or app. You can also easily have a place on your app for gift cards.
Furthermore, through your app, your clients should be able to request products they would like to buy before their appointments.
5. Send Reminders to Clients so They Arrive on Time
Rather than having to chase up every single customer to ensure they arrive on time, you can set your app to do this for you.
This way, you can be sure that customers will arrive on time having had either one or two reminders of the time and date of their appointment.
In fact, by doing this, you can ensure that no-shows are reduced by a huge number of people. Sometimes a little nudge is all people need to arrive on time!
Create Your Salon Booking App ASAP
By now, you should be convinced that a salon booking app is a great way to save you time and boost your salon’s efficiency.
If you have an amazing app idea you’d like to discuss – contact us today!